•  Our Income Tax Clinic will start the first week of March. Bookings are now available on our Tax Program page (CLICK HERE).
• We need your help – we are collecting quotes from clients and volunteers on their Compass experience. They will be used to help raise awareness of what we do and the impact on the people of our community. If you would be happy to share something, please click here and fill in the form. Thank you so much!

Choose In-person shopping or pickup
Each week you can choose to order online for pick up OR shop in person. You will receive the same amount of food both shopping in person or ordering for pickup, so choose whatever method you prefer. Remember to bring bags for your groceries and do your best to arrive at your scheduled time.  If you arrive early or late for your scheduled time, we will do our best to accommodate you; you may need to wait as we service other clients who have arrived at their scheduled time.

If there are no order times available, you can still drop by to pick up a standard order. If it’s not busy you may also be able to shop in person.

Parking: Parking is on the streets around The Compass. There are limited Compass & visitor spots just inside the parking lot behind the building (on the left). Please do not park in tenant spots or in front of the double warehouse doors where we receive deliveries.

FAQ

What is an arrival time?

To help keep wait times low, we have everyone schedule an arrival time when they place their order (for both pickups and in person shopping)

I need food today? Can I order food?

You can call or order online to get a standard order with extras like fresh produce, frozen protein, milk, eggs and baby items for same day pickup when we are open. It’s also possible to drop by during Market hour and order in person.

Best Before vs Expiry Dates

We follow Food Banks Canada guidelines for food distribution. We do not distribute expired product but occasionally offer food past the best before according to their guidelines. You can read more here. Some products like bread are also frozen to extend their life.